Why Work With US?

At New Tide Support Services, our team is everything — and we treat it that way.

We are a lived-experience-led provider, built by people who truly understand disability, recovery, and the realities of the NDIS. That understanding shapes how we support not only our participants, but our support workers too.

We believe great support starts with feeling valued, respected, and heard. Our support workers are trusted professionals, empowered to build genuine connections with participants and deliver care that is person-centred, flexible, and meaningful — not rushed or transactional.

You’ll work with participants who are well matched, supported by clear communication, realistic expectations, and a leadership team that understands the challenges of the role. We prioritise ethical practice, strong boundaries, and a positive team culture where lived experience, empathy, and professionalism are equally valued.

If you’re passionate about making a real difference, want to work with a provider who genuinely “gets it,” and value quality over quantity, New Tide Support Services is a place where you can do your best work — and feel proud of it.

Because when support workers are supported, everyone benefits.